Computer and Network Support Technician Jobs
Luneau Technology USA of Bensenville, IL seeks an experienced and skilled onsite PC/Desktop Computer Technician to handle repairs of our Bio Medical PC based products utilized by our customers. Repairs will involve both mechanical/hardware repairs and software updates/modifications.
Full training will be provided on how to repair our line of Bio Medical devices and the candidate will be expected to handle the complete repair and return to our customers. Training will be at our Bensenville offices as well as at the international office of our supplier so international travel will be required and thus a valid passport will be required. Technician must communicate verbally and in writing all repair costs and obtain customer approval to proceed with repairs.
In addition to the above described repairs of our Bio Medical devices, the candidate will handle phone support with our customers to assist with troubleshooting problems with the equipment as well as assist the sales and technical support team with networking requirements in advance of equipment installations. An understanding of PC networking is required.
A secondary role in this position will be to work with our IT Support Manager to gain an understanding of our office network system and develop into backup support for the IT needs of the company. Complete knowledge of our computer, network, telephone and remote access systems is required.
Luneau Technology USA is a wholly owned subsidiary for Luneau Technology headquartered in France. LTUSA markets and sells a complete line of optical lab equipment under the recognizable brands of AIT, WECO and Briot. Visionix another brand under the LTUSA group is a complete line of ophthalmic diagnostic instruments based on wavefront technology. Visionix has pioneered the use of wavefront technology and is an industry leader for this technology.